SymProtect Tamper Protection & Turning off everything except antivirus component?

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Hi guys, I'm so fed up with the zombie process problem with norton 360 version 2 that I want to try turning everything off but the antivirus component to see if it helps. But i'm wondering what the SymProtect Tamper Protection option is all about? And for the Symantec Tech Guys (or anyone else who might know) - are there any hidden options or what not that I need to turn off in order to only be running the antivirus component of the norton 360?

 

cheers for any help!

Because I just purchased 360 a couple of weeks ago and in an effort not to have to run around trying to get a refund (i.e. i’m extremely short on time at the moment) I thought I’d try this first.

Maybe I’m missing the point but what is exactly the problem?

If you are trying to find a workaround for the zoombie issue, I do not think you will find it. I tried and failed. Turning off symprotect tamper protection, Eavesdropping protection, stateful protocol, browser protection, SONAR, suspicious activity monitoring are all possible and may at first look like it helps, but in the end with more programs opening and closing the zombies return.

 

The only other thing I tried is to disable some services using services.msc from the run command window, and disabling oscheck.exe using autoruns (oscheck appears to be a Norton vista migration tool. As I am not migrating and am not running vista, its a wonder why it is loaded, so I disabled same.

 

That nearly all I know !

 

Frankly, I wouldn't attempt to run limited Norton 360. As you will see from some of my other posts, Norton 360 is not detecting a lot of virus (virii) at this time. In fact I doubt it ever will compete with other av products because of the lack of interest shown, and accordingly to disable some features, imo, means you might as well invite infections.

 

Good luck!

cgoldman - thanks for your input I wont be trying that if it wont work then. Gonna go read up on it missing detections. My whole reason for getting this was recoverying from a bad infection in which I ended up reformatting my whole computer. So if this isn't going to protect me then I guess i'm bound to be going somewhere else! I did previously only have Norton Antivirus on the machine. 

 

stu - the problem is zombie processes - i'd gladly use the rest of the features if this was not a problem!

I found your other thread.

I'm still not sure if this is a Norton thing as it also happens on my laptop which does not have any Symantec installed

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stu - Interesting - what program is it happening with on your laptop (i.e. what is the zombie process)? I actually went through the chat support thing and got the guy to uninstall norton’s to prove whether it was or was not nortons causing this issue for me. The problem was there with nortons installed and when he uninstalled it, the problem was gone. When he reinstalled it for me, it was back again. My case got escaluated to a case manager but I have received no response since then in regards to this problem (this was well over a week ago). The only thing the guy said was that he thought it may be that norton’s was clashing with a program. 

SymProtect Tamper Protection helps guard Norton products against malware that tries to disable certain Symantec software components.  This is one way that some nasty viruses or rootkits use to thwart your security software.  A surprising number of security vendors do not offer this “tamper protection” and are subject to disarming attempts.  All Norton products include SymProtect to guard against this possibility and it’s typically recommended that users leave this enabled, except for special circumstances.

<< As I am not migrating and am not running vista, its a wonder why it is loaded, so I disabled same. >>

 

From what I saw elsewhere -- do a search on OSCHECK ? -- it does no harm to disable oscheck.exe unless with it disabled you proceed to update your version of Windows with what eg in the case of VISTA it calls Migrate and I call "update on top of"

 

For the zombie process issue, see the following link

 

Matt

Why not just install NAV?