Just after years of using Bullgurad (which was a fantastic tool), I found myself here in Norton area. However, could not download a software as error below. Asked for support, but customer service agent asked me for access for remote control, I refuse and ask for another option, and he over and over again, give me remotce acces, please... Is Norton such software, someone can access my computer to install?
Is it to possible to install by myslef? I am asking as I am tired of Day 1 with Norton.
System Error
An unexpected system error occurred and we can't display your information at this time. Please try again later.
I am not worrying about migration, I am worrying to TRUST a company, which customer service on chat tells me: we know how to fix it, but we won't tell you. Give us Remote Access and we'll fix it for you. When I said NO, I heard the same answer: give us Remote Access. After 5th time I hung up ...
But don't worry, BullGuard is still running, I have Premium Edition for 10 seats. And if I can't get it going without giving some strangers access to our computers, we still got some popular software in Europe - at leeeast with normal customer service.
Thank anyway for your help, its always better than Norton's customer support, we know what to do, but we wont tell you. Give us a romote access, and we will fix it. :/ what a strange company
The product migration to Norton will be automatic, and your protection will continue uninterrupted. In cases where action is needed on your end, be sure to look out for an email from us detailing further steps.
@Ricardo777
R U reporting your BullGuard to Norton migration is/was not automatic?
Did you receive an email from Norton detailing further steps?
Note: based upon Norton documentation. BullGuard to Norton migration should/will be automatic.
Do my devices still have protection from BullGuard? ›
Your BullGuard subscription and product will be migrated to Norton. With this transition, your protection will continue uninterrupted. In cases where action is needed on your end, be sure to look out for an email from us detailing further steps.
I heard BullGuard products/services may be discontinued. As a current BullGuard customer, what do I need to do? ›
The product migration to Norton will be automatic, and your protection will continue uninterrupted. In cases where action is needed on your end, be sure to look out for an email from us detailing further steps.
With this change, will my BullGuard Customer Account continue to be accessible? ›
You will automatically get a new Norton account – no further action needed on your end.
You will be able to log in to the Norton account with your existing BullGuard credentials.
FAQ: Migrating your BullGuard protection to Norton
Over the coming months, BullGuard customers will have the opportunity to migrate to a more robust Norton product at no additional cost.
I’m looking to buy a BullGuard product/service, but I’m only finding Norton products/services. Why is that? ›
Why should I buy Norton products or services? ›
I cannot find my BullGuard product anymore. Where did it go? ›
Do my devices still have protection from BullGuard?›
I heard BullGuard products/services may be discontinued. As a current BullGuard customer, what do I need to do? ›
With this change, will my BullGuard Customer Account continue to be accessible? ›
Will my current BullGuard subscription still be able to renew, or will I be able to change it to another BullGuard subscription? ›
Will my BullGuard subscription still renew automatically? ›
If my product or service changes to Norton, will my data still be protected and processed the same way? ›
Do Norton products and services have the same security protection as BullGuard? ›
NEED MORE HELP?
Message: "Trouble signing in?" while migrating BullGuard protection to Norton
