My system restore in xp pro does NOT function. It is ONLY available from the RUN box. It does not appear in the PROGRAMS/accessories/system tools list. I tried a number of fixes offered from other forums, to no avail. I was told of a product called “GO BACK” from NORTON. Please email me a full description, where to download it from, if it is “FREE” to use with no restrictions, if it REPLACES SYSTEM RESTORE, if it overwrites RESTORE or if I have to remove RESTORE, or if the two can coexist. If I need to DELETE RESTORE first, please tell me how. And any other info I may need. I am NOT a techie, so simple step instructions please, minimal jargon. I need to remove a few programs one of which I believe is preventing RESTORE from working. There is NO uninstall tool for this program nor does it appear on any list. Once I can revert the tower to a RAW state, OS, and net connection only, I can then reload my needed programs without the troublesome ones. I need help please. Thank you.