The Norton Security window pops up advising that I need to run a 'tune up'. After doing so I have been receiving the following error report after the tune up has finished running: Unable to take required System Restore point, error: 2147212529. I figured out how to run a diagnostic on my system and it indicated the problem was inoperable hardware devices. The recommendation was to configure these hardware devices. The next section had a list indicating:
Device Type: Bluetooth Audio Device; Virtual Bluetooth Support (include audio); Bluetooth LWFLT Device
Device Status: Device cannot start (code 10); Windows cannot load the required device drivers (code 31)
I have no idea what this means or what my options are. I am not aware of any Bluetooth device on my laptop.
Can anyone offer any suggestions?