I bought this computer about 1 week ago and have had nothing but trouble with it, the main problem is that sometimes about every half hour it stops and restarts with the message your computer has encountered an error and needs to restart system_service_exception, I am no expert but I have read a few articles that said Norton was to blame and after uninstalling Norton everything was fine, I reported this to Norton and an agent took remote access to my computer but couldn't fix it so the case was transferred to a manager and I was expecting a call back as I had to go out anyway I never got the call and my issue persist, if needed I am using a HP g6 notebook with a 64 bit operating system, if anybody knows anything about this please help