Taking a computer off my subscription

Norton Security | Norton Internet Security
1

Hi all i need to do the above but the trouble is i no longer have the pc, is there a way i can view what computer have been allocated to my account? and how do i go about taking one off and then adding a new one?

 

many thanks nick

2
Nick_Sansom wrote:

Hi all i need to do the above but the trouble is i no longer have the pc, is there a way i can view what computer have been allocated to my account? and how do i go about taking one off and then adding a new one?

 

many thanks nick

Nick,

The quickest and easiest solution for you is http://us.norton.com/support/contact/contact.jsp?pvid=cs scroll down if necessary to get to the chat button and work with them to get things straighteded out.

Keep us in the loop.

3

Hello Nick

 

Since you haven't said where you are located, you may find this link to be easier to use the chat function.

 

 

.Please contact the free chat program by using this link.

http://www.norton.com/chat

Thanks

4

thanks for your help, all sorted now. i followed the links you gave me and they sorted it for me.

5
Nick_Sansom wrote:

thanks for your help, all sorted now. i followed the links you gave me and they sorted it for me.

Nick,

Glad to hear that it all worked out well. Please hit the 'accept as solution' button on a message so that others will know that it is solved and where to find the solution

Thanks

6

Hi Nick_Sansom,

 

For future cases like this there is a new feature introduced with Norton 2012 called Norton Management. This will allow you to free up activations on your own in the future if you are faced with a similar situation.

 

Please see this post for more details.

 

Hope this helps.

 

Best wishes.

Allen