Change from us to other in the bottom
But remember you can always remove new driver in the program but who say hee now witch driver make the problem
Hello @MUHDTARIQ_ALI
Contact Chat Support and Norton Phone Number (related notes here)
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Please step thru Norton Support here to reach Norton Chat agent.
- Verify registered email address with one-time passcode sent to your email account.
- AI agent “How can I help you today?”
- Type your message
- AI agent offers preset solutions.
- AI agent “Do you need assistance with anything else?”
- Type your message
- AI agent “How may I be of assistance to you today?”
- Type your message
- AI agent “In a few words, could you let me know how I can help you today?”
- type “agent” three times to reach a human agent
-----------------------------------------------------------------------------------
Explore other contact methods →
View phone number → Select your country:
- AI agent requests verification code:
- AI agent authenticates you.
- AI agent “How may I help you today?”.
- AI agent offers preset solutions.
- speak “agent” three times to reach a human agent
-----------------------------------------------------
Contact Chat Support and Norton Phone Number (related notes here)
Hello @MUHDTARIQ_ALI
Please share your progress.
Hello. None, I am trying to chat with one of Human agent from Norton to fix my problem remotely. But I am failed.
jeg tror ikke de kan hjælpe dig men du skal bare fjerne de tidliger driver det skulle virke
Please clarify “you failed”?
Were you able to open up…Norton support Chat dialog?
Were you able to find…local Norton support phone number?
Please confirm you’re allowing Norton pages content in order to provide the best experience possible.
Please confirm you’re allowing Norton ads, cookies, trackers, analytics, scripts, beacons, etc., etc.,
Please whitelist norton.com, login.norton.com, my.norton.com, nortonlifelock.com, support.norton.com, buy.norton.com, renew.norton.com
Please disable VPN…Ads blocker…try from Chrome.
Please see us.norton.com General Privacy Notice and Cookie Statement for additional information.
I’ve spent over 4 hours today trying to get some basic information about my accounts from Norton. Finally I paid to get the answers I needed and that didnt happen with the rep I got.. We could barely understand eachother and there was a big language barrier. They need to cut a bit of the CEO’s millions and hire Americans. I getting really frustrated with Norton.
Norton support is generally free for current, paid subscribers. Customers using paid products or trials are eligible for live support options such as phone and chat, while users of free products are limited to online help articles and the Norton Community Forum.
Online Help Articles and Community Forums: Available to all users, the Norton Community forums are a great resource for help from other users and Norton experts.
Chat and Phone Support: Current subscribers can access 24/7 chat and phone support through the official Norton Support webpage. You may need to sign in and verify your registered email address to get started.
Note: Norton will never call you to fix computer issues and ask for money unless you have specifically requested a callback. Be wary of scams claiming to be Norton support. Additionally, while standard support is free for subscribers, Norton offers a separate paid service called the “Norton Ultimate Help Desk” for on-demand IT help with various devices for an additional fee.
Norton Support Policy
Norton Support Help Center
Norton Support Let’s get started
Norton Ultimate Help Desk
i can’t remember my password for the norton
password vault. how can i retrieve it without
losing all my data?
Users need to setup recovery key and biometric authentication before forgetting their vault password.
- Set up Password Recovery Key to recover Norton Password Manager vault password here
- FAQ: Passwordless Vault Unlock here
- Delete your Norton Password Manager vault here
======================================
Because Norton uses zero-knowledge encryption, they cannot “reset” your password for you; they literally don’t know what it is. Your options for recovery are:
Use the Password Recovery Key
If you previously generated and saved a Recovery Key (a PDF document with a one-time code), you can use it to regain access.
- Where to look: Check your computer or cloud storage for a PDF file with a name like “Norton_Recovery_Key”.
- How to use: On the vault login screen, look for an option like “Forgot vault password?” or “Use Recovery Key” and enter the code from your PDF.
Reset via Biometrics (Mobile Only)
If you have the Norton Password Manager app on your phone and have biometrics (Face ID, Touch ID, or fingerprint) enabled, you can reset your password directly from there without losing data.
- Open the app and sign in using biometrics.
- Tap the Menu icon (three lines) and go to Settings.
- Tap Reset vault password.
- Follow the prompts to create a new master password.
Check for a Password Hint
If you set up a hint when you first created the vault, it might jog your memory.
- On the vault unlock screen, enter an incorrect password once or twice; Norton usually displays your Password Hint if one was created.
Important Warning: “Reset Vault”
If you cannot use biometrics or a recovery key, the Norton Support page provides a “Reset Vault” option. DO NOT use this if you want to keep your data; this action deletes your entire vault and all saved passwords to let you start fresh.
Note: Your Norton Account password (used to log into the website) is different from your Vault password. Changing your account password at Norton.com will not unlock your vault.
================================
Note: AI sourced content may include mistakes
The links you supplied put you into an impossible loop where there is never a human.
Why must it be so obtuse to speak with a human? Is there a 1-800 number? Please spell it out for us.
Hello @Kenneth_Olsen
Official Norton Support – United States & Canada – 800-745-6061 | 800-745-6034
- Avoid “Googling” for Support: Scammers often pay for ads to place fake support numbers at the top of search results.
- Use Official Portals: Always initiate contact through the Official Norton Support page to ensure you are connected to a verified representative.
- Suspicious Requests: Official Norton reps will never ask you to log into your bank account during a remote screen-sharing session.
===============================
Norton Support Help Center → Contact us
Contact Norton Support → Let’s get started.
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Contact Norton Support - Chat | Phone Support (related notes here)
-----------------------------------------------------------
Please step thru Norton Support here to reach Norton Chat agent.
- Verify registered email address with one-time passcode sent to your email account.
- AI agent “How can I help you today?”
- Type your message
- AI agent offers preset solutions.
- AI agent “Do you need assistance with anything else?”
- Type your message
- AI agent “How may I be of assistance to you today?”
- Type your message
- AI agent “In a few words, could you let me know how I can help you today?”
- type “agent” three times to reach a human agent
-------------------------------------------------------------------
Explore other contact methods →
View phone number → Select your country:
- AI agent requests verification code:
- AI agent authenticates you.
- AI agent “How may I help you today?”.
- AI agent offers preset solutions.
- speak “agent” three times to reach a human agent
-----------------------------------------------------
Contact Norton Support - Chat | Phone (related notes here)
-----------------------------------------------------
Please confirm you’re allowing Norton pages content in order to provide the best experience possible.
Please confirm you’re allowing Norton ads, cookies, trackers, analytics, scripts, beacons, etc., etc.,
Please whitelist norton.com, login.norton.com, my.norton.com, nortonlifelock.com, support.norton.com, buy.norton.com, renew.norton.com
Please disable VPN…Ads blocker…try from Chrome.
Please see us.norton.com General Privacy Notice and Cookie Statement for additional information.
=============================
Norton Social Media → Message
If you cannot reach official Norton support via chat/phone, Norton’s social media teams may be more responsive than the automated support website:
- X (Twitter): official Norton page @X/NortonSupport → Message
- Facebook: official Norton page @facebook/Norton → Message
- Benefit: A human usually responds to DMs within an hour and can initiate the refund process for you without you having to click through tiles.
Hello @Kenneth_Olsen
Care to share your progress