I received a phone call from someone claiming to be from Norton Support. He said they were monitoring my PC and it was sending and receiving malicious information from the internet. This call sounded legit, but after a number of calls from "Microsoft" asking for access to my PC (obvious scam), I thought I should check farther. I contacted Norton Support and was informed they do not do this sort of thing. Since it sounded so legitimate, I urged them to let their users know. Failing that, I think a lot of people might be deceived on this and give them access.