Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.
Issue abstract:
Detailed description:
Product & version number:
OS details:
What is the error message you are seeing?
No puedo entrar a la configuracion del norton no me acepta la contraseña, ya me cansé tantas veces
If you have any supporting screenshots, please add them:
Hello @JorgeAlbertoAraujo_V
You’ve run Norton LiveUpdate + Restart (not Shut down) machine?
Note: Norton 360 settings password is different from your Norton account password.
Are you seeing Wrong password!?
Error: “The password is incorrect” appears when changing settings here
DocID: kb20110308144148EN | Last modified: 04/24/2025
Download the Norton Remove and Reinstall tool here…calls Norton 360 Remover
Note: Advanced Options here refers to legacy NRnR tool
=======================================================
Note: Norton 360 Remover → Remove & Reinstall and Remove only calls
========================================================
You’ll need to run Reboot to Safe mode → Reboot
Hello @JorgeAlbertoAraujo_V
Hello @JorgeAlbertoAraujo_V
