Terrible first days of use !

Ok, I try Norton Family with great expectation for a Norton product.

And after only 12 hours of used I'm really disappointed, for many reason.

1- It seem in first time my kids has able to continue to use pc event if 2hours limit is bust (and I got ~10 log message for alert me limit is reached, but lock screen seem not block my kid. (I didn't see I not at home)

2- Pin code is a good idea , but it's really bugged, at 16:55 I set to 17:30, after 10mins lock screen appear, I set again to 17:30, 5 mins after screen pop again, I set to 17:45, lock screen pop again ~5 mins after ... my kids finally give up ! this feature suck. 

3- I can't set half (:30 or :15 Min) to time allowed. Like set 2Hours 45minutes

So ... I didn't have 30 days to get a good idea of this product ... it's really sad because your support respond really quickly and your site is really clean and intuitive ... (but need more usage feedback)

 

Eric how continue to use my current family soft control.