The cost of Norton - where is my subscription cost and renewal laid out in easy to see

[Silas_Marner]

Please bear with me ! Having searched my Norton account, I can’t see anywhere in an easy to read format :- How much my subscription(s) are and when they are debited. I find everything else but the cost and timings. This isn’t helped by Norton’s regular notifications of an “upsell nature” which are both tiresome and confusing to the layman PC user. Is this a ploy by Norton to confuse the heck out of me or is it that my very average computer skills are lacking? I use Norton because I’m no expert. Can someone point me in the right direction for this information please? Thanks for your patience.

[bjm]

@Silas_Marner

Having searched my Norton account, I can’t see anywhere in an easy to read format :- How much my subscription(s) are and when they are debited. I find everything else but the cost and timings.

Hello @Silas_Marner
are you US?

Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand.

Subscription Renewal Price List: Effective September 2024 [here]

Norton sends a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs.

Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand.

Important subscription, pricing, and offer details:

• Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement. For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless canceled first.
• Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.
• Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

https://us.norton.com/

Users may cancel automatic renewal anytime.
Users may shop price at reputable retail/online vendors.
Users may discuss price with Norton support.
Norton support agents can offer solutions or even match offers.

Stop your Norton subscription from automatically renewing [here]
Note: ~35 days from term expiry - users report not able to change subscription status.

Norton Community urges users that do not want automatic renewal to unsubscribe and remove their payment profile.

• Manage your Norton plan
• My Subscriptions
• Billing Information

[Silas_Marner]

Thank you for your comprehensive reply. I am English - do you have the “Subscription Renewal Price List: Effective September 2024” in GB pounds please?
Thank you.

[Silas_Marner]

Whoops I have seen the screen where I change the country of origin and therefore answered my own question. Jeez though, its difficult when you’re old and just a P.C. end user!

[bjm]

@Silas_Marner

Thank you for your comprehensive reply. I am English - do you have the “Subscription Renewal Price List: Effective September 2024” in GB pounds please?
Thank you.

Subscription Renewal Price List: Effective February 2024 - UK - [here]

@Silas_Marner

Whoops I have seen the screen where I change the country of origin and therefore answered my own question.

Thanks