Really i dont know how to express this. Norton for me are a real security company a leader security company. Today i have a litle trouble. One of my childs download bir torrent and norton gives a alert who says exclude tht file by default my child exclude a open candy detection i dont understand the norton interface. The agent only wants to cut the call and he conect to my pc he only clean the reports and temp files he looks so erratic and he moves less than me in the interface of his own product. I think must be more kindly and i only say him "hey guy can you remove every eclusion and every ecluded item" i dont know how he cuts me the chat and tell me everything are ok. that not guarantee me nothing