I wrote: Stop using these stupid prepaid Visa cards for rebates, or at least give the customer the choice of a check. I can^t pay off the credit card I used to buy NIS with the prepaid card but I could with the check.
Their reply: ( Oh Brother!)
Thank you for contacting Norton Support.
I do understand your concern and I am sorry that the credit card is the only option that is commonly used for the payment through online.
We will escalate this issue to the concerned department and we will work on this. However, if you could not use the credit card please purchase the Norton program in the retail store.
Also, you can purchase the Norton program on special offer from the retail store as this is a festive season. If you require additional assistance or still have some concerns, please contact us and we will be happy to assist you.