hi @bjm !
thanks for your answer 
i can in fact use this file insight, thanks for the little tip, I didnât see it
but wasnât there a process explorer which gave us the oppurtinity to have such details about the process that were active in the old norton ?
Bonjour,
Je pense que vous voulez parler de la fonction dâanalyse Norton Insight qui permettait de dĂ©terminer quels fichiers devaient ĂȘtre analysĂ©s.
Malheureusement cette âanalyseâ nâest plus prĂ©sente en tant que telle dans la nouvelle version de Norton.
I just tried visiting https://patchmypc.com/ with this new Norton installed and it was blocked by Safe Web. Not the extension, the security feature built into v24. Iâve tried adding it as an exclusion but that does not work.
Both:
&
Any ideas?
f9c5195c9664/2024-12-07T17:39:53.099Z
=============================================
================================
try adding https://new.patchmypc.com/*
Thank you for the submission!
We received your submission and we will review it within the next 48 business hours. We will update our detection database once the result of the technical analysis is ready.
⊠So, how to whitelist it? Exclusions donât work.
That seems to work, but funny enough, if I try going to that address the website throws a â404 Not Foundâ. Just visiting patchmypc.com seems to work though.
Hi there. Itâs amazing how many different problems people are having with this horrible version 24 that was forced upon us. So far for me, the software updater runs, as does Live update, even though I have them set to manual. In fact Live Update runs roughly 6-8 times a day, sometimes minutes apart. The whole âsecurity historyâ module is all messed up. I would be doing myself a big favor staying out of there. Other than that stuff, I havenât found any other issues. Then again, I donât use the VPN or the cloud backup which tons of people are having issues with on this thread, so I canât comment on any of that.
As for your issues with both your Norton Safe Web and your bookmarks âŠ
NSW: I never had my icon disappear, and like you, Iâm currently running V133.0 in Fx. BYW, my FX is my default browser. Edge is not used often. I gather you noticed that I mentioned to you that Norton Safe Web hasnât been updated in 13 months. It used to be updated on a regular basis of roughly every other month. So I donât know how effective it is at this point. It has turned grey a couple of times on certain web sites. BTW, I also want to mention, like you, Iâm not using any other Norton extensions.
Bookmarks: Youâve got me there. There appears to be nothing wrong with my Firefox 133. If I had your issue, the first thing I would do, is restart my computer, which is Windows 10 pro, then I would start firefox in âsafe modeâ (which disables all your extensions, themes, etc) the next time you have trouble bookmarking. If that doesnât do the trick, I would uninstall Firefox (leaving your profile which resides in the hidden âapp dataâ folder within the âMozilla folderâ, and then reinstall Firefox. If THAT doesnât help, then I would start playing with different profiles. Have you ever created another profile and gone back and forth? Anyway, thatâs further down the line. Iâm just taking an educated guess, but I donât think Norton, is continually causing the bookmarking issue. It may have triggered it though. The reason I say that is because after reading through the majority of this very long post, I havenât read anything about Firefox issues. So, if you wish, you can try my suggestions and see if one of them does the trick.
If you wish to talk further please make sure you highlight my user name. I didnât get an email notification that you had written to me this time, I just ran into it. Good luck!
@SoulAsylum- Hi SA Thanks so much for the print screen you put up for me so I could find âThe Dark Webâ module. I donât have the same tabs you do. Surprised??? Iâm running Version 24.11.9615. Have a look;
if I can upload my screen shot. I donât have an âidentityâ tab on the left.
Iâm sorry for my late arrival. I never received an email notification you had written me, I just ran upon it while scrolling through.
Bonjour @majorbuzz
A titre dâinformation, jâai rencontrĂ© le mĂȘme problĂšme (voir citation ci-dessus) que la mise Ă jour 24.11.9615.891 a rĂ©solu.
Silent Mode is gone. What a disaster. Rep after rep makes up a different story each time â itâs being added back, itâs actually there, weâll download the old version. Does anyone have any input?
SA, Iâm still on version 22 and my chart looks the same type as what you showed in your post above. I, too, thought there were supposed to be graphs for CPU load and RAM usage.
Trying to upload the screenshot of this, but I keep getting this message:
Sorry, there was an error uploading N360 Performance Graph.png. Please try again.
I like how right clicking to have Norton scan a single file/folder doesnât even work anymore. No matter how many times I do it, no Norton window pops up.
@JorgeA Have you tried to copy and drop past the screenshot into a reply?
SA
@Gribouille342 - Hi Gribouill342
I am running the same build that you are 24.11.9615.891 ⊠but still no Identity tab is showing.
OK, here goesâŠ
âŠno dice. Getting the same error. I would upload and post an image of the error, but of course that would mean that the image posting function was working! 
Iâm trying a different way, posting the image to IMGUR and then providing the link: Imgur: The magic of the Internet
Bonsoir,
Merci pour votre retour.
Je suis dĂ©solĂ©e pour vous. Peut-ĂȘtre quâune rĂ©installation âpropreâ rĂ©soudrait votre problĂšme. Je ne peux pas le garantir malheureusement.
