When as a parent, I login to the Norton Online Family site and attempt to set time constraints on my children's PCs, I receive a message stating that each of their PCs are running an older version of Norton Safety Minder. I then downloaded the latest version from Nortin's website and installed it on each. Each uninstalled the prior version and installed the newest version. I rebooted after each install completed. I then went to the Norton online management website and proceeded to re-attempt to set time constraints. I recieved the exact same message that the client PCs are running an older version.
Please help. Thank you.