I have been noticing there is no record at all for ANY time on the three accounts for my children, although there are messages about blocked web sites. I KNOW they have been on the computer since I have let them work in front of me, but Norton is apparently not keeping track. Why? I'm running Windows 7 Home edition on a laptop with a wireless connection. We are using the IE browser. Norton does not seem to notice the computer is on since, when I look at the logs from the parent's page online, the Time tab states "No activity for the past 7 days." Under "All Activity," Norton displays a Log Out when the child logged in.
Is this something I didn't correctly set or is there a fix I'm not aware of?