Hi we have time blocking set up for 2 users on Norton Family, but it doesn't seen to be working at all. We do get red alerts of when the users access during curfew times, but we want the comptuer to block them out from using during blocked times. Could this be a problem with time settings since we are in Australia? Thanks, Jenny
Hi jenval,
When the time is up or during a curfew period, the child would get an extra 60 seconds plus another 60 seconds while displaying a warning message with 60 seconds counting down. After that, the child is logged out of his/her account. The child is allowed to log back to the PC for 60 seconds and receive another warning message with 60 seconds counting down to finish whatever he/she was doing . Later, the behavior is repeated for the 3rd time, so the child gets about extra 6 minutes, then he/she wouldn't be able to log back to the PC without the email address and password of the Norton Online Family account.
What I’ve heard is some children login again & again (after the exact 6 minutes) using the few seconds right before the program logs them out. One thing you can try is to add a password for the child’s Windows account, so when the child logs back onto the PC diligently each time, it would create more work for the child to do it every few seconds.
Thanks,
Katie