Time Supervision not working

I purchased the Norton Deluxe and set up the time supersivsion on my daughters phone but its is not working, she can access the phone anytime, 

That feature worked when I did the trial but not now, I am trying to avoid norton chat customer service as it usually takes forever, 

I have aleady uninstalled norton app and reinstalled it and I can't figure out what is wrong, 

thanks,