To ensure good install of Comcast Security Suite 21.3.0.12

I was running AGV and got a virus. Paid Norton to remove virus and they installed Comcast Security Suite. I think everything is running well except when I click on a link or internet page the explorer window turns white and sets there for aproximately 15 to 20 seconds before it opens that window. Is this normal or is something set too heavy of a guard? My current version of Norton Security Suite is 21..3.0.12 and running windows 7 and Internet Explorer version 10.0.9200.16921. Going into msconfig there is nothing in the startup tab but you can see Norton in services tab, is this correct? Thanks

I am atteching a clips of msconfig.

Capture Norton in services but not in startup.JPG