To Symantec: Is there a way to modify the ports scaned by the email scanning in NIS 2009?

Many ISPs are changing the outgoing email ports in their clients and in apps like Windows mail in  Vista.for example, Verizon will soon rrquire port 587 for outgoing mail for everyone.

 

Currently NIS 209 will only scan port 25.  Is there away to modify the ports scanned--perhaps in the Registry?

Hi hawkeyelon,

 

I don't think that it is possible to change these settings through Registry. It's known that Norton Email scanning is supported only on standard POP3/SMTP ports, but it does not leave you unprotected when your ISP change the ports. Auto-Protect is the real-time scanner in Norton AntiVirus.  As Auto-Protect runs in the background, it protects your system by scanning files for viruses, Trojan horses, and worms. Auto-Protect scans all files that are received from any source, such as the Internet, removable disks, or email attachments. It scans files for threats any time that the files are accessed, such as when they are copied, moved, run, or opened. It also intercepts any run, open, or create activity and scans the file before allowing the action to continue. These scans are transparent to the user and have little, if any, noticeable effect on system performance. When Auto-Protect is enabled, there won't be any security problem even if the ISP changes the ports.

 

Yogesh

Does auto protect scan outgoing emails? I don’t think so or there would not be an email scan option

Yes it does scan outgoing emails.  ALL files are scanned by Auto Protect if it is enabled.

Hi

 

I agree with you Hawkeyelom. I have been requesting this since I found out that Verizon is going to require a change of ports. I mentioned this before the 2010 versions had come out. I agree with your statement also. If all the protection was still going on, why is there a separate part of antivirus that does scan email as it leaves and goes out? It's not just Verizon, but many ISP's are doing this now. I have asked this again in one of my threads too. Every time I have brought this up, I get the same answer, but there is still a section that says it scans emails. If they could set up the antivirus program to scan from that particular port, why can't they follow what will soon be the industry standard of using a different port for email? I put in this request when they were asking for things that we would like to see implimented. Pretty soon, no one's emails will get scanned because soon all ISP's will be requesting and requiring everyone to use 587. ISP's are doing this to try and cut down on spamming emails. A lot of viruses and trojans are transmitted thru email and now we might be transmitting something and not even know it unless the ISP finds it and then it's too late cause they may cut off your service.

The section to scan emails is so the visual flags come up for the user.  Auto Protect does not have the visual symbols so as to be fast and light on the system resources.

So are you saying that all the email scan settings do is allow visual proof scanning and that auto protect does the scanning?

 

I would like someone from Symantec to also answer this--please

Message Edited by Hawkeyelom on 09-02-2009 09:24 AM

Email protection(outgoing) is actually an added protection over the normal scan done by the Auto-Protect. Think in the other way- when you have AutoProtect to scan all the incoming and outgoing data on real time basis, there is no need to configure the ports for email scan separately. When Autoprotect is present, there is less chance for a virus to get into your computer and then pass through the outgoing mail you are sending.

 

And, I don't think that this feature is available with other Security products currently. You can suggest to add a feature, but it is not an easy one or feasible for development.