The cloud backup used to show only the files I wanted to backup.
Now it shows (greyed out) hundreds of files and folders that I’m not interested in backing up.
How do I stop this and get back to just seeing the ones I’m interested in?
Hello @Martin_Flavell
“used to show” meaning recently with Norton 360 v25.x?
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Maybe, start over and add only the Folders\Files you want.
Try turning off Back up common file types only
Maybe, then you can start over and add only the folders\files you want backed up
Note: Norton 360 → Troubleshooting → Reset to Default…resets Cloud Backup
Note: with Reset to Default…please review Norton 360 - Settings to your preference.
I’m unsure where you’re seeing “greyed out” files and folders
Caveat: my Back up common file types only…is disabled
Maybe, with Back up common file types only…enabled…files and folders are “greyed out”. IDK
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Get started using Norton Cloud Backup here
Add or exclude files and folders in your backup sets here
Deleting backup set and files here
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Users may Add to Backup or Exclude from Backup.
Note: Back Up This PC invokes preset backup run
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Note: Reset to Default (start over)
Note: cloud gear circle calls Configure backup of this PC
for example:
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Note: + Add calls
for example:
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My Backups > Manage
for example:
Note: Back up common file types only
Thanks.
I deleted the backup and started again.
At about 5th attempt I have got the settings right, so I’m only backing up the files I want to backup, and the display is only showing those files.
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Thanks for sharing your progress.