如何解决域名被标记为警告

Norton Security | Norton Internet Security
1

download.hitpaw.com 被诺顿标记为红色警告，为恶意来源/恶意软件网络。2023年12月份之前一直正常使用，该问题导致我司客户下载时担心异常，从而不敢使用，导致商业损失。想了解这个域名为什么会出现报病毒的情况，以及后续如何解除。我们也通过客服反馈、提交申诉、美国技术支持中心电话都无法获取到真实原因和解决。请关注，谢谢！

2

Thank you very much.

3

wangsm313:
I would also like to ask whether Norton officials can provide some website security authentication services, and we can also add such tags to show that they are safe and reliable.

https://www.nortonlifelock.com/us/en/legal/trademark-policies/

https://www.nortonlifelock.com/us/en/legal/trademark/

 

4
wangsm313:

At present, our status has been changed to untested 

 

Safe Web Report
download.hitpaw.com
URL Analysed: https://download.hitpaw.com/

https://safeweb.norton.com/report/show?url=https://download.hitpaw.com = Safe => File Storage/Sharing

Safe Web Report
download.hitpaw.com/go/hitpaw-voice-changer_6881.exe
URL Analysed: https://download.hitpaw.com/go/hitpaw-voice-changer_6881.exe

https://safeweb.norton.com/report/show?url=https://download.hitpaw.com/go/hitpaw-voice-changer_6881.exe = Safe => File Storage/Sharing

5

At present, our status has been changed to untested and the client has been shown to be secure. Website ownership verification account has resubmitted the certification dispute, re-tagged, we will continue to observe, thank you very much.
I would also like to ask whether Norton officials can provide some website security authentication services, and we can also add such tags to show that they are safe and reliable.

6

I have made a submission and received a reply email, thank you!

7 
Safe Web Report
download.hitpaw.com
URL Analysed: https://download.hitpaw.com/

https://safeweb.norton.com/report/show?url=https://download.hitpaw.com = Safe => File Storage/Sharing

Safe Web Report
download.hitpaw.com/go/hitpaw-voice-changer_6881.exe
URL Analysed: https://download.hitpaw.com/go/hitpaw-voice-changer_6881.exe

https://safeweb.norton.com/report/show?url=https://download.hitpaw.com%2Fgo%2Fhitpaw-voice-changer_6881.exe = Safe => File Storage/Sharing

8 
Safe Web Report
download.hitpaw.com/go/hitpaw-voice-changer_6881.exe
URL Analysed: https://download.hitpaw.com/go/hitpaw-voice-changer_6881.exe
Dispute is already in progress.

 

https://safeweb.norton.com/report/show?url=https://download.hitpaw.com/go/hitpaw-voice-changer_6881.exe = Warning => Malicious Sources/Malnets

https://download.hitpaw.com/go/hitpaw-voice-changer_6881.exe

Filename: hitpaw-voice-changer.exe
Full Path: c:\Users\user\Desktop\hitpaw-voice-changer.exe

Developers 
HITPAW CO., LIMITED

Version 
2.7.16.4

Identified 
1/13/2024 at 9:14:22 AM

Many Users
Thousands of users in the Norton Community have used this file.

Mature
This file was released 2 months  ago.

Good
Norton has given this file a good rating.

https://download.hitpaw.com/downloads/hitpaw-voice-changer.exe

Downloaded File  from hitpaw.com

hitpaw-voice-changer.exe

File Thumbprint - SHA:
bb7fd80fb710f7258463a7f530a90ac4d0b5bf52ba300da217547d44c9e8db5c
File Thumbprint - MD5:
8f7c0e109c61ec2260e312a98a7c9e97
 

9 
Safe Web Report
download.hitpaw.com
URL Analysed: https://download.hitpaw.com/
Dispute is already in progress.

 

https://safeweb.norton.com/report/show?url=https://download.hitpaw.com = Warning => Malicious Sources/Malnets

Safe Web Report
hitpaw.com
URL Analysed: https://www.hitpaw.com/

https://safeweb.norton.com/report/show?url=https://www.hitpaw.com = Safe => Technology/Internet

10

13-Jan-2024 | 2:01AM: wangsm313 createdHow to solve the problem that the domain name is marked as a warning
download.hitpaw.com is marked as a red warning by Norton as a malicious source/malware network. It had been in normal use until December 2023. This problem caused our customers to worry about abnormalities when downloading, and thus did not dare to use it, resulting in business losses. I would like to know why this domain name is reported as a virus and how to remove it later. We have also been unable to obtain the real cause and solution through customer service feedback, submitting complaints, and calling the US technical support center. Please pay attention, thank you!

We'll try to call attention:  

Submit a website to Norton Safe Web

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Click Submit.

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https://support.norton.com/sp/en/ie/home/current/solutions/kb20090410134005EN 

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