Tracking thread for Norton 25.9 / 25.10 / 25.11 / 25.12 releases

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More relevant threads:

Norton 360 will not open

Norton 360 will not open on desktop. I only see white window with spinning circle. I tried remove only with the Norton Remove and Reinstall tool. Finally, the screen opened. Norton 360 has been acting up on opening since yesterday.

Cannot review Norton Dashboard as system is locked up when clicking on anything to do with norton 360

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc. Issue abstract: Detailed description: when i open norton 360 dashboard or click to close a notification box from norton, my whole system locks up and I have to run Windows Task manager and close the 5 running entries for norton in the apps box. As I like many others cannot get to a human being to speak to in norton support, can you please what i must …

System Slowed down considerably

Since re-installing Norton 360 my system (PC on Windows 11) has slowed up considerably when trying to load any web p[age, (including your own ) I run scans and there are no issues

Screen Cast blocked by Norton Firewall

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc. Issue abstract: Norton firewall blocks wireless screen cast to TV. Detailed description:W11 Norton 360 firewall blocks wireless screen cast from my laptop to my new LG webOS smart TV. When I turn off the Norton Firewall screen cast works. My other laptop running W10 Norton 360 will successfully screen cast to my TV with the Norton Firewall operational…

Complete internet blocking for all browsers and applications

Hi everyone, i need assistance with this recently issue: Complete internet blocking for all browsers and applications Detailed description: Norton 360 has suddenly started blocking internet traffic for ALL my browsers (Firefox, Chrome, Edge) and other applications like Spotify. This happens without any warning or notification - one moment everything works fine, and the next moment all internet connectivity through browsers is completely blocked. Yesterday (Sept 21): First occurrence around …

Norton firewall block dell supportassist installation

In order to intall Dell Supportassist one need to disable Norton firewall. Windows 11 Pro 24H2 Norton Security Deluxe

Firewall “Program control” tab

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc. Issue abstract:Firewall “Program control” tab unstable Detailed description:Firewall “Program control” tab has a rippling random twitchy change of selection tabs going from Allowed to Custom. While editing entries to firewall options (trying to fix my Screen Cast being blocked by norton), the selection window will close before selections are saved. Fru…

N360 Backup Issues

N360 Backup continues to have issues, which seem to stem from the fact that Norton is out of touch with how things work in the real world. 1. Immediately after a backup is completed, both cloud and local backups can report random times since the backup, such as “two hours ago” or “a day ago”. What is the point of this if you can’t get it right? Why not simply state the last backup time? 2. Managing backups is a tedious exercise, especially local backup. The directory tree seems to get rebuilt …

Norton randomly making my window lose focus?

I’ve randomly been losing focus of my current window since last month sometime and it has been driving me crazy, only happens for like a second then goes back to normal. I ran a program that keeps track of what is taking focus on my PC and when it happens its Norton. Is anyone else having this problem? I’m on Windows 11.

Norton360 Makes Keyboard unusable -- constantly grabs focus

Issue abstract: The long term bug often reported here where Norton360 constantly grabs keyboard focus has escalated to the point of making Windows 11 systems completely unusable with update 25.9.10453 (build 25.9.10453.0). Detailed description: The latest update includes a firewall rule that logs ALL windows networking in traffic specifically for mdns. Each time this event is logged the Norton background service grabs keyboard focus. That makes basically every other Windows application unus…

Norton 360 preventing Chrome from saving cookies for the default profile

Detailed description: One day all my saved login ID’s from various websites disappeared in the main profile that I use in Chrome. When I would log back in, those ID’s would not get re-saved if I selected “Remember Me” etc. Google would ask me to sign in every time I started the browser. My other profiles in Chrome worked fine. I determined that it was the Chrome default profile that was having a problem.After trying various things, including uninstalling and re-installing Chrome, all to no avai…

Last updated 1 January 1970, 01:00

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc. Issue abstract: When using Live Update on 28 September 2025 (UK) it took a few minutes and did not start, I came out of Live Update and under ‘Check for Updates it showed: “Virus definitions: ver. null (last updated 1 January 1970, 01:00) Norton application version: ver. null - build null” I restarted the machine and it cleared and I updated as normal…

Intelligent Firewall blocks MS Edge

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc. Issue abstract: Intelligent firewall keeps blocking MS Edge Detailed description: The “smart firewall” keeps blocking the Edge browser. I always get the message “Hmmm… Your internet access is blocked” from edge. If I disable the firewall, the web pages load. If I remove the app from the Control Panel in Norton Firewall and manually re-add it with opt…

Norton 360 wont open

I just got a chat with support and they claim a fix is upon us within 12 hours so lets hope people

Norton 360 VPN not wotking

I have a Windows 11 (pro) PC with all the latest updates installed with the latest version of Norton 360 (25.8.10387) installed. VPN has recently been refusing to connect. I’ve tried changing regions but all I get is the unhelpful message “There’s been an issue. Try again later or see our FAQ ”. I have done a full uninstall and a clean reinstall of Norton 360 and restarted the computer each time but the problem persists. Any ideas please? Thanks Philip