Transfering from Crashed Computer to New Computer

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1

One of the three computers we have 360 on has crashed.  I can't uninstall 360 on that computer so that I can transfer to new computer.  What do we do?

2

One of the three computers we have 360 on has crashed.  I can't uninstall 360 on that computer so that I can transfer to new computer.  What do we do?