Just bought my mother-in-law a new PC to replace her 10-year old unit that's still using XP. She currently has Norton 360 with 3 months left on the subscription. A couple of questions:
- How do I transfer her current subscription to the new PC?
- How do I disable the Auto-renew for her subscription (I want to transition her to Norton Security)?
Be aware of the following:
- I doubt that she has a Norton Account. If she did, then it's doubtful that she knows how to access it.
- We intend to permanently retire the old PC once we've transferred files, so we do not plan on getting another license.
- I would prefer to have the transfer complete before delivering her new PC, but can work around that if that's not possible w/o the account info or buying another license.
Thanks in advance for any help.