Tray icon

My son is getting framework errors every couple of weeks.When this happens he gets 2 tray icons.I do a check disk and all is ok for a while.He has version 1.1.0.21 running windows vista.

My tray icon disappeared. How can I retrieve it? 

Are you still having this issue?

 

Try clicking on Support - Get Support to run  Autofix to check your Norton installation and fix what it finds.

 

Be sure you have run LiveUpdate manually a few times, rebooting as necessary, until no updates are available.