Norton says it's totally deleted and no action is needed anymore but I just want to be sure. On the site it says you have to delete the part in the key registry but I'm just 13 And a girl And don't know much about computers. Is it really needed to delete that registry thingy (is it there at all?) I got the virus from my mp3. I've put some songs on it from my friends' computer and when I put it into mine Norton said it found the virus. A few seconds later is said The virus is deleted and no further action is needed. I immediately pulled out the mp3. NowI'm running a full system scan but untill now it didn't find anything.
Do I still have to do something?
Another question is, does this virus only affect wmp files???
We are still trying to come up with the best approach. Please don’t think we have forgotten you. The trick is to scan the iPod without infecting the computer. Is it possible to delete everything that you have in the iPod? It is most likely that one of the songs carries the Brisv A infection.
Thank you! I really was starting to think you had forgot about me! :-) I think I can delete everything on the iPod. There is an option on the iTunes screen to return everything to the Default Settings. So I'm guessing if I choose that option it will delete everything.
I don't know how to scan my iPod... Sorry... I did d/l the Trojan.Brisv.A Fix-It tool from Norton and scanned all my home pc's and they all came up clean. Yea! I also ran LiveUpdate and did a full scan on all the pc's and they were good, except for one Tracking Cookie, that oddly enough appears each week....
I did quite a bit of screwing around with my iPod and my pc today (adding/editing playlists, etc.) and I didn't get the Trojan.Brisv.A warning this time, so maybe all is good. I'm keeping my fingers crossed.
If there is a way for me to scan my iPod please let me know.
Oops I forgot to answer Quad's question... Yes I already have/had .mp3's on my iPod. I looked and there are mpeg and aac audio files. So sorry, not sure if that answered your question....
Not sure if you have tried this or know of it but to reset you iPod follow these steps below. This should delete the files on it and reset it to factory defaults.
To reset iPod :
1) Toggle the Hold switch on and off (slide it to HOLD and then back again).
2) Press and hold the Menu and Center buttons for at least 6 seconds, until the Apple logo appears.
No, I didn't know that, thank you very much. I'm very new to iPod ownership! Thank you so much! Luckily mine has a button on iTunes too, that I can use to reset it.
I'm actually not experiencing any problems with my iPod. I just wondered if there was a way I could scan my iPod, like I scan my hard drive on my pc, is there?
When you plug it in to your pc, you could check by clicking my computer to see how your computer recognizes it. If your computer calls it a drive, you should be able to right click on it. It might give you the option of scanning it with Norton or with Malwarebytes if you still have it.
Thanks so much, that's what I thought too, but it doesn't recognize it. I have a little cheapie mp3 player, and my pc recognizes it as a drive as soon as I plug it in. But, my pc doesn't recognize my iPod. I have my Preferences set to automatically sync my iPod as soon as it is attached. That's another reason I don't under why my iPod doesn't show under My Documents.
Because your iPod is not set up to be a File Storage device under windows. Please do not reset it by using iTunes as you have to plug the device in to do so and the file will get back on the PC.
You can relax. The trojan was caught and removed, so you are in no difficulties. Running a scan directly afterward was also the best thing to do. You did very well.
The registry instruction is when the trojan requires a manual deletion so that does not apply to you.
For Norton to respond so quickly it would appear that your settings are correct.
A word of warning: any music shareware is an excellent way to acquire malware at the moment. It would be best to avoid it. Trojans can come in any kind of file, from all types of music files to Word and Excel files, and many others.
If Norton has removed the Malware and tells you that you have No Action Needed, then Norton has done what the manual clean out method recommends but Norton did it automatically. You are safe and are doing the right thing by running a Full System Scan. You will need to delete or scan the MP3 player files to check for the virus there. And tell your friend they have a Malware problem that will only get worse if not dealt with now.