Trojan Gen2 and Zeroaccess Help

Norton Security | Norton Internet Security
21

How is your system running now??

 

Quads

22

It's running superb! Thank you so much for all of your help and patience!

23

Disable Norton

 

Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.

 

After that you are free to go on your merry way.  You are now fixed / Solved.

 

If you want Malwarebytes download the Free version to install and don't click the Trial button

 

If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.

 

Quads

24

Done.

 

Thank you again for all your help!

 

Pierce