Hi there,
Just purchased and installed Norton AntiVirus 2010, and guess what a virus. Took over 24 hours for initial scan, then computer crashed in the middle of it. Rebooted and continued to scan for another 24 hours (is this normal?) then crashed again. Tried one more time, then quick scan started up and started scanning - same process. A million and 1 web pages open up and don't close and I keep having to shut down.
I've unplugged my wireless modem. I once again booted up and this time, Norton tells me Trojan Horse detected and I'm left with a black screen and nothing happens. I cannot access my Task Manager, says 'Task Manager disabled by administrator' - I don't remember doing so.
Confused yet? I am!
Can anyone provide advice?
Many thanks,
E