I am having an issue removing the Trojan.zeroaccess!inf4 file from my computer. Norton is able to block and remove all of the trojans except this one. This one apparently is "services.exe" and requires my manual removal.
I am using a Windows 7 64-bit computer (Lenovo U400). It was just identified yesterday when renewing my Norton Subscription (I was using Microsoft Security Essentials when it stopped working all of a sudden.)
Thank you for your help and I am able to respond swiftly.