Hi,
I have 6 days left on my NIS 2010 (3 PC) subscription. I can see this on My Norton Account.
I bought a 1PC 2011 NIS (from Amazon), it's on a DVD. I'm having trouble getting this new version installed.
I ran the Norton Removal tool to remove the 2010 version I now have, so I can install the new 2011 version. But after the removal tool ran I can still see the 2010 subscription in the My Norton Account page. When I try to install the 2011 version, it appears that it upgraded my existing 2010 to 2011, but it won't extend my subscription time.
It looks like one problem is that the 2010 version is for 3PCs, and the 2011 version is for 1PC.
Can someone help? It would be nice to have a phone # of tech support at Norton.... but that doesn't exist.... :-(
Thanks