Trouble verifying my website!?

HELP!! - Hi there, I've tried both the file and meta-tag verification method for my websites ... neither is being verified successfully. My website is run via Wix.com, I have not access to homepage etc., and tried putting Norton code in name tags, but it didn’t do anything.  I have contacted Norton on 4 separate occasions to get the website manually verified. The standard message says two weeks etc., but nothing happened, so I tried again, and contacted Norton again, still no joy.  As I say I have done this 4 times I contacted Norton but haven’t had either a reply, nor has might site been verified this is now going on for 6 weeks.  My website is www.trappedinamasonicworld.co.uk

I hope you can help me – thanks.