Trusted sites colors missing from google searches (IE11)

I was having a problem where my Norton safe search box disappeared. A Norton support rep got on and did something with live update and the box reappeared.  He also set my search provider default to Norton and when I do searches I see the trusted site color codes next to each site.  However, as soon as I went to manage add ons and identified google as my default site the Norton trusted sites  don't show anymore.  I have used google and NIS for several years and the trusted sites always showed on google until about 5 days ago.

 

Does anyone have any suggestions on how to fix?  Also when the support rep was on my pc he clicked something which opened a small rectangular box wher I saw him toggle a button to enable safe search but I don't know how to find that--has anyone seen how to do this?  Thanks.

Carl