Trying to connect my computer to my router

I cannot connect my computer to my new router.  I keep getting error messages to the effect that there is a problem with the network or antivirus.  Is there any way to override Norton to be able to connect my router?

I currently have Norton Utilities Ultimate, Norton 360 with LifeLock Advantage for Family, and Norton Password Manager

Using Window 11

Screenshot 2023-09-18 170627.png

@Stan Strick 

I'm following up to see how you progressed with the suggestions. Can we assist further?

SA

Hello Stan. Disable your Norton firewall in settings and retry. 

https://support.norton.com/sp/en/us/home/current/solutions/v64908971

If there isn't any success. Leave the firewall disabled and try using this URL: http://192.168.1.1 

If you can tell us what the name and model of your router we can nail down the proper login for you as well.

SA

Are you connected to a VPN when tring to access your router?  If so, disable the VPN and try again.