Hello,
I purchased Norton 360 multi-device through groupon , it came in the mail about a week ago I went to download it today through the web sit along with its product key. Everything went fine until it was done downloading and a pop-up came up that said , what do u want to do with this file ; open. Save, or save as. I clicked open but when I clicked open that same pop-up came back up I'm stuck and don't know what to do ..
Thank you
Hi michelleditto.
Welcome to the Norton Community Forums. 
I hope we can help, but can you tell us a bit more? What file have you downloaded, from where (i.e. exactly which site), and on,to what? Given that you have chosen Multi-Device you could have downloaded it onto a whole range of devices!
It might also help if you could tell us what you were thinking of using the licences on as this may not be the best forum for you to get the best advice. But quite happy to stick with it for the time being.
I look forward to hearing back from you. ;-)