i downloaded the file several times and tried several installs and it just hangs it says initializing and just hangs there
Hi,
did you run the installer as an Administrator? You have to run it as admin.
Let us know how it goes.
Yep. I am the admin. My child has a separate account. And I apologize, It is the safety minder installation that is hanging. I am going to try it again tonight.
Can you please give us some extra info?
Which Win7 do you use: 32- or 64-bit?
And what is your current security product on the machine?