Hello @cath_king
are you United States
Norton support US 1-800-745-6061 &or 1-800-745-6034
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Please review: How-To Contact Norton Support
If you see an unauthorized charge on your credit card for a Norton product, you should immediately contact your financial institution to report the fraudulent transaction. They can then begin an investigation into your account. Additionally, contact Norton’s Customer Support to register the case and provide them with more information.
Contact your financial institution: Report the fraudulent charge to your bank or credit card company as soon as possible. They will likely investigate the transaction and potentially issue a refund.
Contact Norton Customer Support: Norton Support says you should also contact Norton’s customer support to register the case and provide them with information about the unauthorized charge.
Provide additional information: Norton may require additional information, such as your account details and the specific details of the unauthorized charge, to assist you further.
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Norton support is via Chat or Phone. No email support.
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Contact Chat Support and Norton Phone Number (related notes here)
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Please step thru Norton Support here to reach Norton Chat agent.
- Verify registered email address with one-time passcode sent to your email account.
- AI agent “How can I help you today?”
- Type your message
- AI agent offers preset solutions.
- AI agent “Do you need assistance with anything else?”
- Type your message
- AI agent “How may I be of assistance to you today?”
- Type your message
- AI agent “In a few words, could you let me know how I can help you today?”
- type “agent” three times to reach a human agent
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Explore other contact methods →
View phone number → Select your country:
- AI agent requests verification code:
- AI agent authenticates you.
- AI agent “How may I help you today?”.
- AI agent offers preset solutions.
- speak “agent” three times to reach a human agent
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Contact Chat Support and Norton Phone Number (related notes here)
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