"Turn Off Norton Family" option is enabled on Windows device used by child

Norton Family | Parental Control
1

Issue abstract: “Turn Off Norton Family” menu option is enabled on child’s device even when the parent has logged off from the computer.

Product & version number: Norton Family 7.9.6.16

OS details: Windows 11

2

Hi Amal_Arul

The “Turn Off Norton Family” menu will be enabled; however, parent credentials are required to complete the action.
We also notice that the version number that you have mentioned is not the Norton Family Windows version, you should be using the latest product version 25.10.x.

Please feel free to reach out to us for any further clarifications.

Thanks
Norton Family Team