Norton Ghost 15 – Turn Off
I think Norton Ghost is slowing my Restart (boot) time.
1. How can I stop or disable it to check?
2. If it proves to be the problem, is there a fix for it?
The icon in the Notifcation bar does not offer a turn off option. I use Vista.
Thanks,
Jerry
Norton Ghost 15 – Turn Off
I think Norton Ghost is slowing my Restart (boot) time.
1. How can I stop or disable it to check?
2. If it proves to be the problem, is there a fix for it?
The icon in the Notifcation bar does not offer a turn off option. I use Vista.
Thanks,
Jerry
Hello OUgrad –
First, thanks for your very detailed instructions. One doesn’t always get that complete response. And, it worked fine. I do use Malwarebytes.
I need to explain my problem in more detail.
Although my post said I had a slow boot time, the problem is that in that boot time it takes maybe 2 minutes for my Int. Exp. to connect. And when I.E. does connect, it seems to connect right after the Norton Ghost icon appears. So, I thought Norton Ghost might be slowing down my I.E. connection.
So, I did turn off Norton Ghost and it did not seem to help my I.E. problem.
Jerry
Thanks Jerry. A few things come to mind here and maybe others can pitch in too.
1) When you say it takes 2 minutes for IE to connect and the Ghost Icon shows up last (I assume) on startup, it could be your Network Connection is just taking a while to load at Startup too. That would not be unusual.
2) When you say it takes 2 minutes for IE to connect, please confirm you mean 2 minutes from when you power the computer on. If so, that is not a long time for all programs to load at startup.
3) Try letting the computer startup completely before opening IE - wait one minute after you see the Ghost Icon. If you open IE after that, does the page open quickly?
4) After IE loads the first page, do pages load quickly after that?
Hello again –
Responding to your questions as follows:
1. In my case the Ghost icon does not show up last. Other icons follow. But after it does appear, my IE connects. The method I use to determine if I have an IE connection is by looking at the two TVs icon in the notification area. When they first appear there is a red X on top of them. After waiting about 2 minutes the red X changes to 3 blue balls. It’s at that time my IE connects.
2. The 2 minute time starts right after my desktop appears and the icons start showing in the notification area.
3. Yes the page opens quickly after waiting.
4. Yes, after IE loads, the pages load quickly.
To date I have run all my virus and malware scans and CCleaner. I have also run sfc /scannow and chkdsk and turned off (disabled) my AVG virus and Norton Ghost.
Thanks,
Jerry
Have you seen a faster network connection time with AVG disabled, meaning this quote "After waiting about 2 minutes the red X changes to 3 blue balls."? Are you using AVG Free?
For people who need free AntiVirus, I have stopped recommending AVG. If you have the free version, I recommend uninstalling it and installing Microsoft Security Essentials. I have always seen a dramatic reduction in overall boot time. Turning off AVG in msconfig should show the same effect. If you use AVG paid, I'd get Norton Internet Security instead. Your boot time might improve as well. You should only have one AntiVirus program with an active scanner installed at a time as they will conflict. Your Network devices may not have the latest drivers (your OEM PC Network Adapters (wireless and Networking Controller) and any others like a Wireless Router. Check the Optional Updates in Windows Update to see if it lists any and check with your OEM PC Manufacturer to see if they have any updates as well. Sometimes HP (my PCs) will have a driver update not offered by Windows Update.
Of course you need an AntiVirus program with active scanner that runs at startup, so turn it back on after testing.
Yes, I am using AVG Free. Best I can tell my network connection time was no different with or without AVG. Although I understand your suggestion to change to another product, since my current AVG does not seem to be the problem, I’m not sure if I would gain much by changing.
My boot time seems to be all right. I think my next move should be to look into the drivers.
Thanks,
Jerry
One correction Jerry...I meant to say drivers for a Wireless USB Adapter above, not a Wireless Router.
OUgrad
Is that how you connect, with wireless?
I understand the "two TVs icon in the notification area" and how it has a red X on it when it's not connected.
But I don't understand the "three blue balls".
I haven't used Vista in a while but I don't recall the blue balls as a default behaviour. (no pun intended lol)
As far as I remember the red X disappers and then the little TV screen looks lit up or it blinks.
If it is wifi and you clik on it, does it bring up a third party connection tool instead of the defualt windows wireless connection tool?
Dave
Another diagnostic tool that might help Jerry is Windows Task Manager. If you open it ASAP at Startup, it can tell you which programs are using CPU the most. To open Task Manager, right-click the Task Bar as you did to add the Run command and click Task Manager. Click the Processes Tab and click the "Show processes from all users" button. Then click the letters "CPU" at the top of the CPU column until you see numbers at the top of the CPU column other than 00. Those are percentages of total CPU use from most to least (top to bottom). If you see "System Idle Process" at the top of the list, that's telling you how much CPU is free. If some non-network related program is near the top of the list while waiting for your network to connect, that could be part of the problem and tell you what to turn off in msconfig if it's not an important program.
Update on what I have done.
First, I do not have wireless or a router. I have one Dell computer that uses DSL and everything is tied to my PC with a cable. My ISP is AOL. For what it is worth, I know AOL is known for tying up resources. However, in the past when using AOL I don’t remember having a slow connection problem. I called AOL and we spent an hour checking my computer. It is AOL’s thinking it is not an AOL issue.
For DaveH, I have included snap shots of the TV icons I mentioned. In both shots the TV icon is steady and does not blink.
I downloaded the latest Network Adapter driver from Dell.
I did the “Show Processes” sequence and the pictures are enclosed. At this point I have done nothing with that information.
Jerry
Hello OUgrad -
I think I have some good news on my network connection issue. I went back to Services menu and disabled items in groups hoping to find something. As it turns out, by disabling Norton Online Backup from that list, my connection time returns to normal.
Your help in directing me to that menu was instrumental in my troubleshooting - many thanks.
So, I’m going to post this on the correct forum to discuss if I can disable it.
Jerry
Thanks Jerry. You are most welcome. Sounds like some good detective work on your own too.
OUgrad
