Two BIG Problems: Backlup Snafu & Transfer of N360 From One Computer to Another

I just purchased a refurbished Dell Precision Workstation 690 with Windows 7 Professional SP1 to replace my aging Dell OptiPlex GX 280 with Windows XP Professional SP3. The OptPlex has N360 v6 Premier Edition, while the Precision has N360 v6 Standard Edition.

 

My problem is twofold: First, I tried in vain to use Windows Easy Transfer to have my filed moved form my old computer to my new one. Second, I've got over 77 GB of files stored in online backup (100 GB max) in Premier Edition that I insist on retreiving, but have only 63 GB max in Standard Edition.

 

It's bad enough that I could not transfer half of my files from my old computer to my new one because of compatibility issues between Windows XP and Windows 7. But it's IMPERATIVE that I retreive my backup files from Premier Edition before I wipe clean my old computer's hard drive.

 

An additional problem is that I keep getting a "Backup At Risk" warning in my new computer's Noreton 360 Standard Edition, but every time I try to log into my Norton Account from Backup, I keep getting an error message saying that the conection to my Norton Account cannot be established.

 

I'm at my wit's end. How do I get my backed-up files back?

 

I just purchased a refurbished Dell Precision Workstation 690 with Windows 7 Professional SP1 to replace my aging Dell OptiPlex GX 280 with Windows XP Professional SP3. The OptPlex has N360 v6 Premier Edition, while the Precision has N360 v6 Standard Edition.

 

My problem is twofold: First, I tried in vain to use Windows Easy Transfer to have my filed moved form my old computer to my new one. Second, I've got over 77 GB of files stored in online backup (100 GB max) in Premier Edition that I insist on retreiving, but have only 63 GB max in Standard Edition.

 

It's bad enough that I could not transfer half of my files from my old computer to my new one because of compatibility issues between Windows XP and Windows 7. But it's IMPERATIVE that I retreive my backup files from Premier Edition before I wipe clean my old computer's hard drive.

 

An additional problem is that I keep getting a "Backup At Risk" warning in my new computer's Noreton 360 Standard Edition, but every time I try to log into my Norton Account from Backup, I keep getting an error message saying that the conection to my Norton Account cannot be established.

 

I'm at my wit's end. How do I get my backed-up files back?