Hi, I'm probably going to mess up the way I'm asking this, but here goes: I want to use 2FA, but I do not want to use the VIP app.
After I "register" my primary phone number, it tells me to set up a secondary method (enter another phone number for receiving codes in case you can't access your primary phone)--but I don't HAVE another phone number! And I can't re-enter the first number. Therefore, I can't register for 2FA!
Why can't Norton use AN EMAIL ADDRESS to send the 2FA code to? Why must it insist upon having TWO DIFFERENT NUMBERS to send the code to? (I'm really baffled by this, because most companies I deal with don't have an issue sending one-use codes by email.) Can anyone please explain if maybe I'm missing something obvious during the 2FA registration process? Thank you.