Two Norton accounts; need to condense to one

Norton 360 for Windows
1

I have two (2) Norton 360 accounts; one w/Lifelock, etc. to cover the majority of the home computers/phones and one ‘plain’ Norton 360 w/3 devices that ended up on my HP laptop. (at the time, Norton didn’t have a bundle that could cover more than 5 computers. The point here is, at the end of the year and everything is up for renewal, I’d like to transfer coverage of my laptop to my Norton/Lifelock account (10 licenses, only 5 used) and drop the 3-device account. As a decades-long Norton user, it would seem to be easiest to delete the laptop’s 3 device installation and re-install Norton Lifelock with that product/key #. Would that work, or is there a better way? Or can I change the product key on the laptop to my ‘big’ Norton/Lifelock account. Apologies for the long post. Be w

Issue abstract:

Detailed description:

25.10.10528 (build 25.10.10528.959), 25.10.9955.0

Win 10 Pro, latest, fully patched/updated, AMD 6300, 32G RAM, 1T SSD

No error message, just want to condense accounts.

If you have any supporting screenshots, please add them:

2

What you suggest will work. But when you do the reinstall, you can do it from your Norton Account that will install a preactivated copy of your 360. No need to look for and enter a product key.

Also be sure you go into your Norton Account > My subscriptions and turn off the Automatic Renewal for the older subscription.

3

Thank you for the reply. That was my reasoning but wanted to check with the community. I’m retired from it all these days and don’t trust everything I remember from my high-tech days . :slight_smile: Of course I’ll go to my primary computer with 5 licenses available and ‘install on other device’. I have already turned off ‘auto-renewal’ on my laptop in anticipation of this consolidation. These days, I’m kind of a ‘suspenders and belt’ kind of guy and appreciate your patience with my dumb question. Will update when successful. Thanks again and be well.

4

Update: Everything went as expected/planned. Consolidated all local hardwear to a single account.
Thanks again! DD

1 Like
5

You may have heard this before, but the only dumb question is the one you don’t ask.

Glad you got everything sorted.