TWS not working properly, connection interrupted every 10 minutes

Norton 360 for Windows
1

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Issue abstract:
TWS not working properly, connection interrupted every 10 minutes

Detailed description:
TWS not working properly, connection interrupted every 10 minutes
II cannot work this way
Product & version number:
25.7.10308 (Build 25.7.10308.944)

OS details:
Windows 11

What is the error message you are seeing?
Nothing.

If you have any supporting screenshots, please add them:

2

@Mark02 When using your wireless earbuds make sure that you DO NOT have any other devices in close proximity to where you are working. If your mobile device is near and NOT being utilized for purposes other than calls disable bluetooth on that device as it can cause pairing issues. Also check for drivers being updated on the OEM website for those earbuds.

SA