Un-install Anti-Theft on Toshiba

I have a problem similar to what leibhold reported on 11-14-2012.  I purchased a Toshiba Satellite P855-S5200 laptop in August 2012 which, unknown to me, came with Norton Anti-Theft pre-installed.

 

I have been using Kaspersky Anti-Virus, and ever since I upgraded to the 2013 version I have been having trouble with the Anti-Virus suddenly dropping out.  Kaspersky support think that the reason could be the presence of Symantec utilities in the laptop.

 

When I try to un-install Anti-Theft I get the same request for a username and password.  I have no idea what these might be.  I now live in the Middle East, not in Texas, where I bought the computer.

 

I read that liebhold got a solution to his/her problem, and I am hoping I can too.  Thanks!

Hi Again,

 

Please send the details requested in a personal message.

 

To send a personal message click on the name (rj_dish) in the post and you will see details about the person. On the right will be a "Contact" box and a line that says "Send this user a private message".

Thank you.

I have a problem similar to what leibhold reported on 11-14-2012.  I purchased a Toshiba Satellite P855-S5200 laptop in August 2012 which, unknown to me, came with Norton Anti-Theft pre-installed.

 

I have been using Kaspersky Anti-Virus, and ever since I upgraded to the 2013 version I have been having trouble with the Anti-Virus suddenly dropping out.  Kaspersky support think that the reason could be the presence of Symantec utilities in the laptop.

 

When I try to un-install Anti-Theft I get the same request for a username and password.  I have no idea what these might be.  I now live in the Middle East, not in Texas, where I bought the computer.

 

I read that liebhold got a solution to his/her problem, and I am hoping I can too.  Thanks!