I recently decided to do a fresh install of Win10 Pro on the main PC which went ahead without to many problems, however I now have what I can only describe as a permissions problem. originally, I signed in as administrator using a Hotmail account but as I now have an Office 365 account, I decided that this was the opportunity to use that outlook account as the administrator for the PC which is what I also use on my Win11 Pro laptop.
That's good news and you are most welcome. Glad things are sorted.
SA
Hi SA
Finally last night I managed to resolve the problem after a lot of exploring I came across an article suggesting to clear my Windows credentials and hay presto all my shares are now accessible. I imagine that's not the ideal position security wise so later on today I intend to set up new credentials and backup them them up.
Many thanks for sticking with me through my problems it's been much appreciated.
Oneasygeezer.
Reset the Norton firewall first. And next reset your Network in Windows settings. Restart both machines.
https://www.majorgeeks.com/content/page/how_to_reset_network_settings_in_windows_10.html
SA
Hi SA
Sorry for not getting back to you earlier but since making the changes things have gone downhill, both the ports you mentioned in the second post where already secure.
I carried out the changes first suggested and it made no difference to the win 10 PC. having made the changes to the Win11 laptop it could then no longer see any of the other equipment on the network i.e. TV, NAS, or the Win10 PC, I then reinstated the laptop settings but still had no joy, eventually after multiple attempts I managed to get network access back. The bigger problem for me now is since the changes I'm unable to open Outlook (although I don't understand how the network changes should have had an impact on Outlook) it's just throwing up such dialogue boxes such as as " Microsoft Outlook. Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened." a following attempt results in " Microsoft Outlook, Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using the correct Microsoft Exchange information service." it then throws up "Microsoft Outlook System resources are critically low. Close some windows." 0K.
So at present I'm struggling to get Outlook up and running again has to be my first priority, which I appreciate is probably not your area expertise, hopefully I'll get it up and running over this weekend and then I'll be in touch.
Oneeasygeezer
Hello again, just following up on your status.
SA
Have a look at this setting in your Norton Firewall. Port 445 should be automatically stealthed.
https://support.norton.com/sp/en/us/home/current/solutions/v15457117
SA
Give these settings a shot. Of course reboot before checking again for changes.
SA
Well I completed the password changes on both machines last night but the results are the same, they can both see the other machine and the shares but can't access the shares as I don't have permission! I've looked at the advanced sharing and permission settings and there's nothing shown for the Orbiter laptop regarding access I'm not sure whether there should be or not, am I overthinking the problem?
I've tries to upload a zip file of the mothership e file sharing permissions and settings but it won't upload, all I keep getting is the following dialogue box results.
community.norton.com says
An AJAX HTTP error occurred.
HTTP Result Code: 200
Debugging information follows.
Path:
AucfbXbntdOwbelfVUMQ3nboX4bNA_Q303eGg1xGPOY
StatusText: 0K
ResponseText:
Oneasygeezer
Hi SA
I'm currently logged in on both machines using the same passwords not a pin, however I hadn't noticed until this morning although the passwords are the same the actual input field is for a pin so when I get back tonight, I'll enter a new password in the correct field which it states must be the Microsoft account password so we'll see what happens I'll report back later.
Oneeasegeezer
Hoping you have a grand Christmas and New Year as well. I haven't had much time of late to be on the forums. One other thing coming to mind is are you signing into these devices using a PIN vice a password? If that is the case they are using only "local login credentials". Log into each computer at least once by creating a password and restart each. Lets see if that produces different results for you.
Resource link: https://answers.microsoft.com/en-us/windows/forum/all/cant-access-the-other-windows-11-computers-on-my/97d61be9-4e6a-40d0-a64a-ce1217ab2544
SA
Hi SA
I've gone through the 3 links provided as as far as I can see the first 2 don't affect me although I had hoped that the last one might be the answer, as it related to "the recent Direct Access connectivity issues on Windows 11 22H2, Windows 10 22H2 this issue was resolved in updates released December 13, 2022 ( KB5021233) and later. We recommend you install the latest security update for your device. It contains important improvements and issue resolutions, including this one. If you install an update released December 13, 2022 ( KB5021233) or later, you do not need to use a Known Issue Rollback (KIR) or a special Group Policy to resolve this issue." When I checked I have already installed the update on the December 14 it's not that either.
I'm away over the New Year so I'll take the opportunity to wish you a Happy New Year, stay safe.
Oneeasygeezer
Hi SA
Hope you had a good Christmas.
I've checked and both the laptop and the PC are showing that they allow access to the filing system.
Oneeasygeezer
Just seeing this as well, maybe related?
https://www.neowin.net/news/microsoft-confirms-taskbar-bugs-broken-file-explorer-and-app-issues-in-windows-10/
https://www.neowin.net/news/microsoft-confirms-october-patch-tuesday-has-network-issues-on-windows-11-windows-10-more/
Conversely: https://www.neowin.net/news/microsoft-confirms-it-has-fixed-direct-access-connection-issues-on-windows-11-windows-10/
SA
Please give this article a go. When you make the changes ensure you reboot BOTH computers.
https://support.microsoft.com/en-us/windows/-windows-file-system-access-and-privacy-a7d90b20-b252-0e7b-6a29-a3a688e5c7be
SA
Sorry the "Orbiter" and "Mothership" are the computer names, Orbiter being the Win11 Pro laptop and Mothership being the Main Win10 Pro computer.
I totally missed where you had posted "Orbitor" in your initial post. That is a flight simulator program if I am not mistaken. Which machine has Orbitor installed?
SA
Sorry for the delayed response.
The laptop only has 2 USB ports one is in use with the mouse transceiver and the other has a USB C to ethernet adaptor as I prefer a wired connection rather than Wi Fi.
Both the SMB File sharing support and the SMB Direct are enabled. I’m unsure just what the DISM does but I’ve run it twice and there’s nothing shown on screen to indicate any issues.
If I select a file on the Win11 laptop and give access to “everyone” as suggested it makes no difference it can’t be accessed from the Win10 PC it reports “you must have Read permissions to view the properties of this object, click advance to continue. which when actioned reports that it’s unable to display the current owner. Under the Permissions tab I’ve selected all the object types with Orbiter as the location and administrator as the object name but it then reports the User,Group, or built in security principal with the following name cannot be found “Administrator” I repeated the same process on the PC with the same results they’re both reporting a Network Error Windows cannot access MOTHERSHIP \ \App Settings. you do not have permission to access \ \MOTHERSHIP \App Settings. Contact your network administrator to request access.
Thanks for your support for my return to normal health
Oneeasygeezer
Have you at any time see the error code 0x80070035? What is the USB C port being used for? Tethering I am guessing? Both devices should be connected to the same network via either ethernet or wifi. Have you ran DISM on both computer to see if your hosts file is corrupted and will be repaired? Check the following in your Windows add or remove features settings. SMB direct should also be enabled. I have mine disabled for security reasons.
Repair Windows Update Errors:
https://support.microsoft.com/en-us/help/947821/fix-windows-update-error...
Repair a Windows Image
https://support.microsoft.com/en-us/help/947821/fix-windows-update-error...
https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/re...
Hope you are feeling well from your recent hospitalization.
SA
Hi Ranjan
Sorry for the delay in responding to your suggestion but it's been a hectic time and I've only now been discharged from hospital and noticed I hadn't responded to you. Both Norton's VPN and the connection from the ethernet adapter to the UCB C port is also shown as private.