Unable to access the internet with OnlineFamily.Norton

I am unable to access the internet with Norton Safety Minder installed.

 

I'm running it with an admin account.  The account is not monitored.

I have another user level account that is monitored but that account is not logged in.  I get the same problem with both accounts.

The user account has web activity monitored but not blocked. 

 

I've tried restarted and it still doesn't work.

When I uninstall Safety Minder I get access back.  When I reinstall I lose access.

 

 

XP Pro Service Pack 3

Internet Explorer 8

Nod32 version 4 Antivirus

Norton Safety Minder Version: 1.0.3.18

Norton Online Framework Framework Version 1.0.3.22