Unable to activate : "Sign In" or "Enter a Key" button does not work on Norton 360 app on windows 11

[bjm]

@Thomas_Martinez_Jr

IF the $324.xx ISN’T deleted from my account, as I DIDN’T purchase that, I’ll be calling my attorney. I’ve been with you all for YEARS, and treating me this way, by steeling money from me.

Hello @Thomas_Martinez_Jr
Are your Norton subscription/s - automatic renewal?
$324 for what? $324 deleted from what account?
Subscription Renewal Price List: Effective September 2024
Are you sure “$324 on your account” is from Norton?

Did you ask Norton support about “$324 on your account”?
Norton Community does not have access to your Norton account…subscription/s… payment profile.

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Cancellation & Refund Request here

Annual subscriptions (one-year term or more):

• Under our 60-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase.
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• Cancellation & Refund Request here
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• Norton Cancellation and Refund Policy here
• FAQ: Norton subscription and renewal here
• Learn more about your automatically renewing subscription here

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• How to request a refund for an annual renewal fee here

Norton sends a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs.

Important subscription, pricing, and offer details:

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https://us.norton.com/products/

Users may cancel subscription renewal anytime and delete their billing profile.
Users that do not want automatic renewal are urged (by users) to Unsubscribe and Delete their payment profile…~65++ days ahead…far enough ahead to avoid being billed.

• Stop your Norton subscription from automatically renewing here

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