Unable to activate : "Sign In" or "Enter a Key" button does not work on Norton 360 app on windows 11

[peterweb]

@user5500

Hi , Thanks for the reply.
New laptop LG Gram Windows 11. Not sure what S mode is .
Yes subscription is active ( please see new screenshot) with 5 licences.
No fresh install of Norton 360 on this laptop, and I went into my account → my subscriptions–> install on this device → download and installed.

All windows updates are upto date.

Thank again for taking a look.

Did you use the download button shown in your image? That should have had you choose to install on this device. That should install a pre activated copy of your 360. If you did not do it this way, try it now.

[bjm]

Hello @user5500

[bjm]

Hello @user5500