Hi,
2 problems really, 1 stemming from the other.
Problem 1: Unable to bring up Norton IS GUI
Problem 2; Unable to access Internet to download a new version on the Norton IS software.
My subscription is valid from December 16 2008.
I am using Windows XP hardwired to a NETGEAR wireless router.
Router Firewall settings are:
Inbound:
ServiceName: Any(All)
Action : ALLOW always
LAN server IP address: 192.168.0.3
WAN users: Any
log: Always.
Windows Firewall settings (ON) with exceptions for Norton IS.
Windows Security Centre tells me that my Firewall is On but Virus protection is not found.
Any ideas how I can get out to the world to reinstall my Norton IS ? It fails raising a Communications error at about 61.52MB
Thanks,
Paul.
Message Edited by paulsdoherty on 02-12-2009 06:41 AM