Hi,
I am running windows 7 and attempting to complete the installation of Norton Safety Minder.
I get right to the end of the installation, input my children's info and click FINISH however I then receive an error message which says that "An error occurred when receiving data from Norton Online Family. Please try again later". I have installed and reinstalled twice and have checked that all my accounts are live as advised in previous posts. I am therefore unable to complete the installation
I can see my children's accounts on my homepage but each avatar has a question mark and there is no device associated with them.
Please help s I am going crazy trying to get this to work!
Thanks,